Frequently Asked Questions

How to buy currency for payment?

1.Register at https://client.wavesplatform.com/

2.Open Waves wallet

3. Send some funds to your account in any currecncy through send button

When you have some cryptocurrency in your Waves wallets, you can  exchange for Jupiters.

Explained in more details here :  Beta wallet: How to trade tokens on the DEX

Or you can deposit cryptocurrency into your Waves accounts and then buy Jupiters:

Beta wallet: How to receive and send Bitcoin

How to receive and send Ethereum

How to receive and send Litecoin

How to receive and send Zcash

How to receive and send Bitcoin Cash

How to receive and send Dash

How to receive and send Monero

And also, if you verify your account on Wavesplatform.com ,  you will be able to deposit EUR/USD – How to receive and send fiat money (EUR, USD)

After you received Jupiter on your account, please provide a payment for your order.

After payment complete, go back to checkout page and press the buttom Awaiting Transfer.

 

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.